Role: Strategist & Visual Designer
Engagement: I was brought into the ARMY LDAC MVP engagement to create design assets and leverage the project another IBM team was performing on the ground to show the client what their future might look like. My task was to create a Golden Thread artifact, the first ever in our IBM Federal space, that allowed the client to visualize what our team has been building and how to scale their MVP. Delivering this asset took many iterations and throughout the process we realized that the client in fact had a number of use-cases to solve for, not all of which could be solved by implementing new technology. The greatest challenge in creating this asset was to convey the people, process and technology improvements needed across the organization. Also delivered: pain points and user research.
